Frequently Asked Questions

How do credits work?

Each AI task will have a different credit cost. Credits for AI chat are always lower than credits used to create images or convert text to speech.

You can always see how many credits you have left. You will receive a low credit notification if your credits fall below the required level.

Do unused credits roll over?

With the Pay-to-Go pricing method, old and new credits are combined together and have no time limit.

How do I cancel my subscription?

You can cancel at any time by going to the Manage Billing button in the bottom left sidebar (after logging in).

How long is my data history stored?

We only store media data (images, videos, audio, etc.) for 30 days. After that, it will be automatically deleted from the system. If you want to keep them, please download them within the 30-day period.